Personalize your coffee cups

Via the Personalized coffee cup page you can indicate the desired product, coating, cup size and quantities and request a quote without obligation.
We will send a quote to the email address we have received within 1 day.
If the quotation is approved, we will request the files to prepare the proof print free of charge. We would like to receive the files in .pdf – eps or .ai

You can have the cup made entirely to your liking, but if there is a change, we will adjust the design.
As soon as you agree to the proof, we will schedule the order for production and send the order confirmation with the delivery time.

The delivery time for printing the coffee cups is within 10-15 working days after design approval.
We offer free delivery almost throughout Europe.

Double-walled paper cups are made from 2 layers of cardboard, while single-walled paper cups are made from one layer of paper. Hot drinks can be served in both single-walled and double-walled cups.
The double-walled paper cups can be printed in both matte and glossy finishes.
The difference between matte and glossy card stock is the brightness between the two papers. Both types are manufactured in a similar manner, but they look and feel different.
To give the cups a matte appearance, we print them on uncoated cardboard, which has better color absorption properties. If you prefer mild and light colors, choose matte cardboard. Glossy card stock is shinier, making the visual print on the glossy cup more noticeable.
For vibrant and shiny colors, we recommend choosing glossy card stock. The glossy paper cups are printed on coated cardboard.

PE (polyethylene) is a type of plastic that is used on the paper cups as a coating and barrier to make the cups liquid-tight.

P2P: Paper cups with a water-based barrier coating are also liquid-tight and have a PAP21 recyclability certificate, meaning they do not require a separate or additional waste collection system as they can be recycled with paper.
In addition, these paper cups feature the Paper2Paper and PAP21 logos on the bottom, making it clear to customers that such packaging can be disposed of in paper waste containers

Although we always use food-safe and low-migration inks, it is not legally permitted to print the inside of the coffee cup, because the hot drink then comes into direct contact with the ink.
To prevent leakage, it is not possible to print the bottom (the bottom circle) of the coffee cup.

Of course, samples are available on request. We also understand that it is important to have seen and felt the product before placing an order.
Email us: [email protected] and we will send a sample package with our products.

Are you a business customer? Then we have the option to order on invoice.
Please note that PromoCups reserves the right to refuse the choice of this payment method. This only happens as a result of a creditworthiness test carried out by us, including at Atradius.

Do you have a problem with your order, have you complained about the delivered item or received an incorrect item? Please contact us.
Our skilled customer service is there for you every day and is happy to help you find a solution for your situation

Submitting your own design is possible. You can download the templates for all coffee cup sizes HERE.
If you cannot reach an agreement, you can of course always contact us.